Returns & Exchanges

At Bonnie Plants, we want your garden to thrive and stand behind the health of our live plants. If your order arrives damaged or fails to meet our quality standards, we offer a 30-day satisfaction guarantee to ensure your gardening success.

Return Process

• 1.
  Inspect Your Plants

  Examine your plants immediately upon delivery and take clear photos if there are any signs of damage, wilting, or disease.

• 2.
  Contact Support

  Reach out to our customer service team within 30 days of receipt with your order number and the photos of the plants in question.

• 3.
  Verification Process

  Our horticulture experts will review your claim to determine if the issue was caused by shipping stress or a quality defect.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a replacement plant at no additional cost to you.